Error and Status Messages for Ricoh SP C811DN

This time we explains what the messages that appear on the control panel mean and what to do when a particular message appears

Alert Messages

• Cannot Print: Check the file you want to print is a supported file type check for misfeeds and ask your network administrator for help

• Connect failed: IEEE802.11b/ Turn power off, check card: Check there is an IEEE802.11b interface board installed. Check that it is a supported board. If it is, check it is installed correctly. Install the correct board properly.

• Ethernet Board Error: An error on the Ethernet board is detected. Pull out and then re-install the controller board. If the problem persists, contact your sales or service representative.

• Independent – supply toner: A non-supported toner is installed. Remove it, and install toner specified by an authorized dealer

• Parallel l/F Error: The printer’s self diagnostic test failed due to a loopback error. Replace the IEEE 1284 board that caused the error.

• Printer Font Error: There are problems with the printer’s font file contact your sales or service representative.

• The selected job has already been printed or deleted: This message might appear if you print or delete a job from web image monitor. Press Exit an the message screen.

• USB has a problem: The printer cannot detect the USB host interface board. It may be incorrectly installed.